Legal notices

By accessing and navigating on the site GROSELHA-ESPIM.COM, or using any contents of the site, the user is bound to these terms and conditions, which constitute the regime that governs the purchase and sale of the on-line products on the site GROSELHA-ESPIM.COM.

Objectives of the site
This is a site for the sale of gourmet products of biological origin, composed of mushrooms with stem, retail commerce of fruit and horticultural, canned and frozen products and export of the same, from the region of Baião, in Portugal, available for delivery in Portugal and abroad, to private customers or companies.

Links to third-party sites

The only links to third party sites from the site GROSELHA-ESPIM.COM, or from its communications, shall be those needed to monitor the provision of shipping services that collaborate with GROSELHA-ESPIM.COM and those arising from advertising commitments assumed by GROSELHA-ESPIM.COM. This reference shall not signify, at any time, any acceptance or subscription by GROSELHA-ESPIM.COM of the content of the same, since these sites are beyond the control of GROSELHA-ESPIM.COM.

Privacy – cookies

GROSELHA-ESPIM.COM recognises the importance of protecting the privacy of the information that may be provided by site users. Therefore, GROSELHA-ESPIM.COM shall make every effort to respect the right to privacy of these users and to treat any personal information under the terms permitted by law. When a customer places an order on GROSELHA-ESPIM.COM, GROSELHA-ESPIM.COM will save this data in its databases. GROSELHA-ESPIM.COM will not communicate the information gathered to third parties, without the prior written consent of the users and owners of this data, except for the sharing of information with partners needed for logistical operations and billing of orders. Identifiable personal information will be used for purposes of communication by GROSELHA-ESPIM.COM. The GROSELHA-ESPIM.COM site may use cookies (so as to provide personalised contents, record traffic patterns of users, among others). GROSELHA-ESPIM.COM notifies the user of such use.

Alteration of the terms and conditions of use


GROSELHA-ESPIM.COM reserves the right to alter these terms and conditions, after prior notice made available on its site.

Intellectual property and protection of contents

The contents available on this site – texts, images, photos and other information – are the property of GROSELHA-ESPIM. Thus, the property rights are reserved to www.casadovale.com.pt, and are protected by the Copyright Code. The publication, manipulation, distribution and/or reproduction, in any format, of the contents, or its copies, available on the site, for professional or commercial para use are prohibited.

Regime of order and sale
With the order to ship the merchandise, the contract of purchase and sale of products available at GROSELHA-ESPIM.COM is formalised. The product characteristics are provided in the catalogue available on-line, except for any orthographic error or unless out of stock. The total price of the products, VAT and other taxes or fees, costs of transport, postal or delivery expenses or any other applicable charges are provided in the catalogue available on-line, except for any orthographic error or unless out of stock.

Costs of transport

Costs of transport vary according to the composition, amount, destination and method of delivery of the order, and are clearly shown to the user at the time his order is completed and before payment for the products.

Delivery time

The delivery time of any order placed with GROSELHA-ESPIM.COM varies by virtue of the composition, destination and mode of delivery of the order, and is clearly shown to the user at the time his order is completed.

Payments

To pay for your orders, you may choose one of the following on-line payments:
Bank Transfer

The amount to be debited from the credit card account is equal to the amount of the invoice delivered by our shipper. The debit shall be made at the time of the order.

Right to free termination

Under the terms of Decree-Law No. 24/2014, of 14th February, the consumer has 14 days after receipt of the goods to proceed with termination of the contract and return of the goods. The consumer must communicate to GROSELHA-ESPIM.COM the decision to terminate this contract by an unequivocal declaration (e.g., letter sent by mail, fax or e-mail; in this last case to the e-mail address geral@groselha-espim.com). The right to free termination should be exercised in writing within 14 days. In the case of termination the consumer shall exclusively bear the cost of returning the goods.

Applicable law and jurisdiction

This contract is governed by Portuguese law, and for resolution of any conflict, the competent jurisdiction is the County of Braga, with the renunciation of any other.

Handling of complaints
Any suggestions and complaints should be sent to Customer Service through the e-mail geral@groselha-espim.com. If you are interested in resorting to an entity for dispute resolution, you may access the official portal of the European Commission for on-line Dispute Resolution (ODR/ RLL).

Operating the service

The site www.groselha-espim.com and the brand GROSELHA-ESPIM are the property of:
Arménia Moutinho Rua
Rua Maria Ondina Braga, 41 2º Direito
4715-586 Braga
E-mail: geral@groselha-espim.com
Telephone: +351 9624 73 950